Shipping Policy

At DYZIR, we are committed to delivering your order quickly, securely, and discreetly—no matter where you are in the world. Please review our shipping information below for details on delivery times, costs, regions served, and more.

1. Shipping Regions & Restrictions

• We offer global shipping to most countries and regions.
• Some products may have shipping restrictions due to local laws or carrier limitations. If your location is affected, you will be notified at checkout.
• If you have questions about shipping to your country, please contact our support team.

2. Shipping Methods & Delivery Times

• We partner with reliable carriers to offer standard and expedited shipping options.
• Estimated delivery times:
  • United States: 3–8 business days
  • Canada & Europe: 5–12 business days
  • Asia-Pacific & Other Regions: 7–15 business days
• Delivery times may vary based on destination, customs processing, and local conditions.

3. Shipping Costs & Free Shipping

• We offer free standard shipping on orders over $39 (USD), unless otherwise specified for certain products or destinations.
• Orders under $39 are subject to a flat shipping fee, calculated at checkout based on your location.
• Expedited shipping options are available for an additional fee.

4. Order Processing & Tracking

• Orders are processed within 1–2 business days after payment is received.
• You will receive a shipping confirmation email with tracking information once your order has shipped.
• You can track your order status at any time using the provided tracking number.

5. Discreet & Privacy Packaging

• All orders are shipped in plain, unmarked packaging to ensure your privacy.
• There are no logos or product descriptions on the outside of the package.
• Your personal information is always handled with the utmost confidentiality.

6. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees imposed by your country.
• These charges are the responsibility of the recipient and are not included in the product or shipping price.
• Please check your local customs regulations before placing an order.

7. Delays & Support

• While we strive to deliver on time, occasional delays may occur due to customs, weather, or carrier issues.
• If your order is delayed or you have concerns about delivery, please contact our customer support for assistance.

8. Contact Information

• Email: support@dyzir.com
• Address: 9250 Sheridan Boulevard, Westminster, CO 80031 US
• Business Hours: Mon–Fri, 9:00–18:00 (Pacific Time). Customer service available 24/7.